Terms of service
Welcome to Nueva. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
Throughout the website, the terms “we”, “us”, and “our” refer to Nueva. Nueva offers this website, including all information, tools, and services available on the site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website or services (including but not limited to copyright laws). You must not transmit any worms, viruses, or malicious code of a destructive nature. Any breach or violation of these Terms may result in immediate termination of access to our services.
About Us
Nueva is a food brand operated by Parul’s Pantry.
FSSAI License No.: 20725031004453.
Use of the Website
By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair its functionality.
Any new features or tools added to the store will also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the website after such changes constitutes acceptance of those updates.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
Products
All products listed on the website are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
Product images displayed on the website are for illustrative purposes and may vary slightly from the actual product.
Pricing
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Prices are subject to change without prior notice. The price applicable to your order will be the price displayed at the time the order is placed.
We reserve the right to modify, suspend, or discontinue any part of the service or product offerings without prior notice. Nueva shall not be liable for any modification, price change, suspension, or discontinuation of services.
Orders
By placing an order, you are making an offer to purchase the listed product(s). We reserve the right to accept or decline any order at our discretion.
An order confirmation email does not constitute acceptance of the order. Acceptance occurs only once the order has been dispatched.
You agree to provide accurate, current, and complete purchase and account information for all transactions. You also agree to promptly update your account information, including your email address and payment details, to allow us to complete transactions and communicate with you when necessary.
Payment
We accept payments via UPI, debit/credit cards, net banking, etc.
All payments are processed securely through trusted payment gateways. Nueva does not store or have access to your payment card details.
Intellectual Property
All content on this website — including text, images, logos, designs, and product descriptions — is the intellectual property of Nueva and may not be reproduced, distributed, or used without prior written permission.
Limitation of Liability
Nueva shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
In all circumstances, Nueva’s total liability shall not exceed the value of the order placed.
Governing Law
These Terms of Service are governed by the laws of India. Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website following any updates constitutes acceptance of the revised Terms.
For questions regarding these Terms, please contact us at info@flavoursofnueva.com